Deepstream Enterprise Support
Our experience has taught us that our most important job is to help you do yours.
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Complete operational management |
We can manage trading partner administration, message configuration, and security for your organisation. Have total control of the technology rollout, and focus on the key business objectives as opposed to technical hurdles.
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Business Focused |
We know what's required to support customer facing applications. We can co-ordinate technical and business standards with your trading partners to achieve a complete end-to-end solution.
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Fast Response Times |
Our SLAs are proven for mission-critical applications.
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Minimal Downtime |
All application maintenance is performed outside of business hours at a mutually agreed time.
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Prompt Service & Availability |
Our team is on standby 12 x 5 for Australian customers with the option to purchase an upgrade to 24 x 7 support. Customer requests are actioned as a matter of priority.
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Application Training |
We can train your staff on request at our headquarters, or remotely via video conference.
